Below are some frequently asked questions (FAQ) regarding our Asian cooking courses and/or workshops. If you cannot find the answers to your questions, please write to us by email.
Private, Corporate and Scheduled cooking lessons
- How to sign up for a weekly scheduled cooking class?
The easiest way is to email us by indicating the number of people and their names, the name and date of the class. The current schedule of our regular group classes is always posted HERE. Alternatively, you can also fill in the Registration Form on our website and submit it online. We will get back to you as soon as possible.
- What types of private cooking workshops do you offer?
Including many different private events, such as Bachelorette Party, Showers, Birthday Party, Anniversary Party, Family Reunion, Wedding, Farewell, and Girls Night Party. Group discounts may apply.
- What to do if we want to have a private cooking workshop?
In such a case, we would suggest you e-mail us with the following information:
- The possible size of your group;
- The date(s) you would prefer;
- The menu or food items to make;
- Venue of your cooking session to take place at (please note that cooking sessions can also be offered at people's place, a setup fee might apply); and
- Inquiries, if any.
- Do you offer any private cooking sessions at people's place?
Yes. Private classes are often offered at people's home. No fancy kitchen is required, and you do not need to buy anything for your cooking event as we will bring all necessary ingredients and stuff. A setup fee might apply, depending on the location of your place.
- May I pick individual dishes for my private or corporate cooking event?
Yes, you are welcome to pick your own menu and/or individual dishes.
- What kinds of corporate events do you hold?
Customize your very own cooking session for any corporate events, such as Team Building Activity, Farewell, Alumni Reunion, and Working Lunch or Dinner. Group discounts may apply.
Cooking Classes for Children
- Do you offer any cooking lessons for children?
Yes, we do, but most of them are private lessons as birthday parties and the like.
- Can children register for any weekly scheduled (i.e. regular) cooking classes?
Except for children's classes, persons under 18 years of age shall register for the same class with their parents or guardians and be accompanied by them in class. In such a case, the rate for children is the same as adults.
Instant Gift Certificates etc.
- How to Order a Gift Certificate?
To order a gift certificate, please send in your instructions by email, including the following optional information:
- The names of the gift recipients;
- The names of the gift givers;
- The denomination;
- A very short greeting, such as Happy Mother's Day, Merry Christmas, Happy Birthday, Thank You, Happy Anniversary, or Happy Valentine's Day!
- Do you sell personalized gift certificates?
Yes, every gift certificate is personalized based on the purchaser's preference and instructions.
- How long would it take for a gift certificate to be received?
Usually, a gift certificate can be customized and then e-mailed out within an hour after the payment has been received. Mostly, it takes less than 30 minutes.
- Is there an expiry date on a gift certificate?
No.
- When ordering, do I need to choose a certain class for the gift recipient(s)?
No, you don't have to. The gift recipient(s) can determine what class to register for.
- How to redeem and use gift certificates?
With a gift certificate, one can sign up for any types of cooking classes, including the weekly scheduled classes, private and in-home cooking lessons. When registering, please email us the number of your gift certificate(s).
- Do you have any gift items available?
Yes. In addition to our unique gift certificates that are very popular, people also like to purchase a certain cooking lesson as a gift. Furthermore, our brand new embroidered aprons are available for people to buy as an awesome gift. Different sizes available. More information can be found at chinesecookingstudio.com/store.html.
Certificates of Participation
- Can I get a Certificate of Participation?
After the participation in a course, one can apply for a
Certificate of Participation in writing. Certificates of Participation are issued upon request. Electronic versions only.
Payment Options
- How to make a payment through Interac e-Transfer, a.k.a. Interac Email Money Transfer?
If you bank online, you should be able to use it to send money.
What you need from us is our email address only. Detailed information about the transaction method can be found here:
www.interac.ca/consumers/faqs.php. Below is a list of the major Canadian banks, please click on the link of your bank to get detailed instructions:
- May I write you a cheque?
Yes, both personal and corporate cheques are accepted. No post-dated cheques, please. Detailed instructions available upon request.
Other Questions
- Are there any gluten-free cooking classes at your cooking school?
Yes. Some of our scheduled classes are totally gluten free, and some others may have gluten-free options. Please email us to verify before you sign up.
- Do you offer any vegetarian (or vegan) classes?
Yes, we do have some classes suitable for vegetarians (or vegans). Please email us to verify before you register.
- I am allergic to certain food ingredients such as peanuts and shellfish, is it possible to accommodate me?
Yes, that is possible. Please be advised to verify via email before you sign up for a class.
- We're Listening!
At the OCCS, we like to think we offer a truly unique cooking experience, but what do you think? If you have any comments, suggestions or questions, please feel free to email us. Thank you.
